Call us
1800-419-HEMORA
Email
support@hemora.health
Emergency triage
1800-419-HEMORA
Frequently asked
How fast can a clinician reach me?+
For express visits, usually within 60 minutes in serviceable areas. You'll see a live ETA once a professional accepts.
Are the professionals verified?+
Yes — every clinician is council-registered and background-checked, and each visit is backed by malpractice cover.
Can I book for a family member?+
Yes. During booking just enter their name and mobile number as the recipient.
How do refunds work if I cancel?+
Cancel more than 24h before the slot for a full refund; 2–24h before, a partial refund; under 2h, a cancellation fee applies. Provider-side cancellations are always fully refunded.
How do I pay?+
Securely online via Razorpay, or offline as agreed with the clinician for eligible services.